Here's the deal...the zits you are referring to are called Cystic Acne. They are underneath the surface, large, hard, bumps that rarely come to a head and are almost impossible to pop. This being said...the only way to get rid of them is from the inside. The best way to do this...(and I know from personal experience,I had Cystic Acne) is with a Alpha-Beta product. I recommend SkinRxClinic's Glyco-Lactic Gel Cleanser and Glyco-Lactic toner. They both contain Glycolic and Salicylic Acid designed to penetrate at a deeper layer into the skin and dissolve the cyst. If you pick they will become red and inflamed and you wont be able to extract it anyway so as hard as it is...and I know it's hard...do not pick you can cause scarring and scabs and I'm certain you don't want that!